Privacy Policy

Last updated: 14 January 2026

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Important: LinguaMoment does not record audio or video calls. Video sessions are peer-to-peer and encrypted in transit using industry-standard protocols.

1. Introduction

This Privacy Policy explains how LinguaMoment ("we", "our", or "us") collects, uses, and protects personal data when you use the LinguaMoment mobile application and related services.

LinguaMoment is a peer-to-peer language exchange platform. By using the app, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller is:

LinguaMoment
Contact email: linguamoment@pulsit.dev

3. Personal Data We Collect

We collect the following categories of personal data:

  • Account Information: name, email address, authentication identifiers, profile image.
  • Language Profile: selected languages, proficiency levels, learning preferences.
  • Usage Data: session duration, flashcard progress, feature interactions.
  • Device & Technical Data: device type, operating system, app version, IP address (temporarily, for security).

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Contractual necessity – to provide core app functionality.
  • Legitimate interests – app security, fraud prevention, service improvement.
  • Consent – where required for optional features or communications.
  • Legal obligations – compliance with applicable laws.

5. How We Use Your Data

  • Matching users for language practice sessions.
  • Providing peer-to-peer video communication.
  • Personalizing flashcard and learning features.
  • Operating, securing, and improving the service.
  • Sending important service-related notifications.

6. Peer-to-Peer Communication

LinguaMoment facilitates direct peer-to-peer communication between users. We do not monitor, record, or store audio or video content from calls.

Users are responsible for the information they choose to share during conversations.

7. Third-Party Service Providers

We use trusted third-party processors to operate the service, including:

  • Twilio – real-time video infrastructure.
  • Google Firebase – authentication, databases, and app infrastructure.

These providers process data solely on our behalf and under contractual data-processing agreements.

8. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used.

9. Data Retention

We retain personal data only as long as necessary to provide the service. You may request account deletion at any time via the app or by contacting us.

10. Your GDPR Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Restrict or object to processing.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

11. Contact

For privacy-related questions or requests, contact:

linguamoment@pulsit.dev